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How A Brand is Positioned & Messaged Can Impact and Determine Your Customers

— How A Brand is Positioned & Messaged Can Impact and Determine Your Customers

How you position your brand and message matters. It can mean the difference between a loyal customer who will buy from you again and again, or someone who simply won’t trust you again. How? Well, how you position your brand is important. What is your brand positioning? If you are not familiar with brand positioning, it is the way in which your organization defines its core market and distinguishes itself from competitors. Brand positioning works hand-in-hand with messaging strategy and marketing plan to deliver a consistent customer experience across all channels so that customers feel a sense of familiarity wherever they see or hear about your company. Think of it as the lens through which you see your company and its products or services. If you have an excellent lens, people will respond extremely positively to what they see. On the other end of the spectrum, if your lens is dirty or blurry, people will likely have a negative reaction when exposed to what sb sees through that lens (i.e., how does one phrase it?). Thankfully, we can clean our lenses by taking care of them regularly with routine cleaning. Click here if you need help with your brand positioning and messaging!

 

What is Brand Positioning?

Brand positioning is the core proposition that describes what your brand stands for, why customers should choose it, and how it will benefit customers with its product or service. Think of it as your unique selling proposition. It is important to note that your brand positioning should explain what your brand is, not what it does. SaaS brands may focus on what they provide, product/service, or their core values, while brands in the food and beverage, financial services, and health care sectors focus on what their brands stand for — the values in these sectors are often so important that they do more than simply explain the business, they translate into how the product/service is used.

Brand is Positioning graphic

How Brand Positioning & Messaging Impact Your Customers

Brand positioning and messaging impact customers in a few key ways. First, customers are more likely to trust and believe your brand when you communicate clearly, concisely, and with a tone that reflects your brand’s personality. If you communicate in a confident, clear, and concise manner, customers are more likely to feel confident in your product/service and believe they will receive what they paid for.

How to Achieve Brand positioning for long-term growth

There are a number of ways you can use brand positioning and messaging to help your business achieve long-term growth. First, you should strive to make each brand message more specific, actionable, and valuable to customers. You should also be sure to create a strategy that utilizes all your channels. To achieve long-term growth, your brand positioning and messaging should be consistent across all your channels, such as the website, social media, emails, and print materials. You should also make sure that the copy on each channel is consistent with the brand positioning and messaging you want to convey. Particularly important is making sure your brand positioning and messaging are consistent across all your channels.

Bottom line

Brand positioning is an important way to define your brand and differentiate it from your competitors. It’s also an important way to create a consistent customer experience across all your channels. By following these four tips as you build your brand positioning, you can develop a brand that is clearly defined, and that resonates with your customers. Now that we have explored what brand positioning is and how it impacts customers, let’s take a look at how you can achieve brand positioning for long-term growth.

 

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